Cookie Policy
Last Updated: February 28, 2026
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
This Cookie Policy explains how ArrivTrack ("we," "our," or "us") uses cookies and similar technologies on our website and mobile application.
2. Types of Cookies We Use
We use the following categories of cookies on our Service:
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as security, account authentication, and session management. You cannot opt out of these cookies as the Service would not work without them. We do not use optional cookies, such as analytics or advertising cookies, on our Service.
Specific Cookies We Use
Below is a detailed list of the cookies used on our Service:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
sessionid |
Maintains your login session so you don't have to log in on every page | 2 weeks | |
arrivtrack_csrftoken |
Security token that prevents cross-site request forgery attacks | 1 year | |
auth_token |
Authentication token for API requests | Session | |
theme |
Remembers your preferred color theme (light or dark mode) | 1 year | |
cookie_consent |
Remembers your cookie consent choice | 1 year |
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Stripe: For secure payment processing. Stripe may set cookies to prevent fraud and process transactions securely.
- Google Sign-In: If you choose to sign in with Google, Google may set authentication cookies.
These third parties have their own privacy and cookie policies. We encourage you to review them:
Managing Cookies
You have the right to decide whether to accept or reject cookies.
However, the Service will not function as expected.
You can manage your cookie preferences in the following ways:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete cookies, or alert you when a cookie is being sent.
Here are links to manage cookies in popular browsers:
Mobile Devices
For our mobile application, you can manage data storage through your device's settings or by clearing the app's data/cache.
Similar Technologies
In addition to cookies, we may use other similar technologies:
- Local Storage: Used to store data locally in your browser, such as cached user preferences and offline data.
- Session Storage: Temporary storage that is cleared when you close your browser tab.
- Push Notifications: With your permission, we send push notifications for bus arrivals and alerts. You can manage these in your device or browser settings.
Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Our Service does not currently respond to "Do Not Track" signals, but you can manage cookies and tracking as described above.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last Updated" date.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
More Information
For more information about cookies and how they work, you can visit:
Questions About Cookies?
For any inquries or concerns about our use of cookies, please contact us at:
Email: [email protected]
You can also review our full Privacy Policy for more information about how we handle your data.